Managed Services
Think Connected provides a wide variety of Managed Services to businesses in San Francisco Bay Area - we can tailor the perfect fit for your needs.

Managed Services is the practice of transferring day-to-day related management responsibility as a strategic method to improve effective and efficient operations, with reduced overall costs. Managed Services ensure a fixed monthly cost devoted to your communication systems, which allows for financial management and planning. Without a fixed budget, proper management can become very expensive, very quickly. Outsourcing on a fixed basis can mitigate risk, and save money. Count on Think Connected to help your business succeed. We have the knowledge, expertise and tools necessary to help your business profit. Contact us for more information about our managed services!

The following is a list of services that we provide as managed services:
Critical Server Infrastructures
  Purchasing, commissioning, management, and support
  Enhanced Monitoring solution- proactively detecting failures and auto-healing
  Centralized Anti-Virus
  Exchange server configuration and management
  OWA (SSL), OMA, Outlook, Phones
  SPAM filters and services (Postini)
  Round trip email monitoring
  Mail archiving policies and implementation
  Windows Active Directory
  File Share
  Blackberry Enterprise Server (BES)
Desktop Support
  Purchasing, commissioning, and support
  Anti-Virus
  Global software installation
  User support
  Handheld device purchasing, configuration, management
Security Policies
  Security - RSA token system (two-factor authentication)
  Password management
  File access and rights management
  Wireless access security
Network Design, Deployment, and Monitoring
  Intrusion Prevention System (IPS)
  Firewall and network configuration
  WAN/LAN design and configuration
  Advanced configurations based on needs
  Redundant and hardened networks
  Multi-site connectivity
  Virtual Private Networks (VPN)
  Multiprotocol Label Switching (MPLS)
Disaster Recovery and Business Continuity solutions
  Data backup
  Offsite Data Management
  Redundant business systems for high availability
Auditing and Compliance
  Process audit/improvement
  Existing inventory audits and documentation
  SOX, SAS-70, ITIL, HIPPA