“Think Connected has enabled BACR to serve our community better through their blend of strategic and responsive IT support and consulting. I have found them to be a trusted and complimentary resource to our internal IT team.”
Spencer Bolles, IT Director
INDUSTRY
Community Services
IN BUSINESS
1976
CUSTOMER
2013
LOCATION
San Rafael, CA
Key Accomplishments
- On-going management of multi-site networking for up to 15 sites. Creation and implementation of cost-effective SD-WAN infrastructure creating significant savings and performance over costly MPLS service.
- Creation and deployment of site standard server and networking infrastructure enabling reliable network and computing resources at all locations.
- Joint development of change control procedures with customer ensuring always-on network and application services.
- Hand-in-hand teamwork with customer IT team to setup new sites as the customer organization provided additional services to the local community.
- Setup and managed a security operations center to monitor and alert on incident prevention, detection, and mitigation where needed.
- Effectively collaborated to create and execute a strategic long-term budgeted road map for guiding the organization from a traditional on-premise solution through a hybrid to a fully cloud based infrastructure.
